Since its creation in 1935, Social Safety has supplied monetary safety to thousands and thousands of staff and their households. We’ve developed during the last 90 years as we’ve labored to satisfy the altering wants of the American individuals.
April is Nationwide Social Safety Month. To rejoice, we’re elevating consciousness in regards to the some ways we defend you now and sooner or later. This month, we’re specializing in:
- Educating the general public about our new anti-fraud efforts.
- Selling our on-line companies and adjustments to the non-public my Social Safety account.
- Speaking our dedication to customer support.
Safety enhancements
Safeguarding your advantages and private data is essential to us. We’ve applied new procedures to guard our prospects, forestall fraud, and strengthen program integrity.
To simplify your sign-in expertise and align with federal authentication requirements, we’ve made adjustments to the way in which you entry my Social Safety. Tens of millions of people that created an account earlier than September 18, 2021, must transition to Login.gov or create a brand new ID.me or Login.gov account.
For those who haven’t made the transition but, you’ll wish to take motion now to proceed to entry our on-line companies. Find out about adjustments we’re making to your private my Social Safety account.
Additionally:
- Direct deposit adjustments can not be completed over the telephone. You may add or change your direct deposit data together with your private my Social Safety account, which requires on-line id proofing. For those who can’t entry my Social Safety, you’ll be required to go to a native workplace to confirm your id and replace your direct deposit.
- We proceed to permit individuals to use for advantages over the telephone, however our new fraud prevention instruments enable us to establish suspicious exercise. When our enhanced expertise detects irregularities, candidates will probably be required to go to their native workplace to confirm their id and full their profit software. For those who check in to your private my Social Safety account to use for advantages, you’ll not want to return into an area workplace to confirm your id.
You may study extra about our id verification necessities at What to Find out about Proving Your Id.
Our many handy on-line companies allow you to plan in your monetary future and handle your advantages. With a free and safe my Social Safety account, you possibly can:
- Add or change your direct deposit data in the event you obtain Social Safety advantages. For those who get Supplemental Safety Earnings otherwise you don’t have a private my Social Safety account, you’ll must replace your direct deposit particulars at a native workplace or your financial institution.
- Electronically submit varieties and paperwork to your native workplace to reduce processing delays.
- Entry your Social Safety Assertion to evaluation future profit estimates for you and eligible members of the family.
For those who don’t have a private my Social Safety account, it’s simple to create one.
Customer support dedication
Individuals depend on us for well timed and correct companies and advantages, and we stay dedicated to excellence in customer support. For instance, we not too long ago spent $16.5 million to modernize phone companies nationwide by our toll-free quantity, 1-800-772-1213.
As well as, to make sure we’ve most staffing out there to satisfy buyer wants, our workers all through the nation are required to work within the workplace 5 days every week.
We’ll proceed to establish – and implement – extra methods to give you the absolute best customer support on-line, over the telephone, and within the workplace.
Please be part of us as we rejoice Nationwide Social Safety Month and share this data with others and on social media.
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